Megan’s Journey: Overcoming Challenges and Growing Through Volunteering
Meet Megan, a dedicated volunteer at the UR Community Cares
Tech Center (http://www.urcommunitycares.org). Megan’s path to becoming a
volunteer wasn’t easy—she struggles with her speech at times, which made the
idea of teaching technology to others seem daunting at first. However, Megan’s
story is one of courage, growth, and the power of community.
Megan has always had a passion for technology. She’s
naturally curious and loves exploring the latest advancements in IT. But fear
held her back from pursuing opportunities that involved interacting with
others. When she discovered the volunteer opportunities at our Tech Center, she
saw it as a chance to challenge herself, build confidence, and help others in
the process.
At first, Megan was nervous about working with the older
adults to teach them how to use smartphones, tablets, and computers. However,
she quickly realized that her students were patient, understanding, and eager
to learn. This supportive environment allowed Megan to focus on sharing her
knowledge without the pressure of perfection.
As she guided older adults through the basics of
technology—helping them send emails, video chat with family, or navigate social
media—Megan began to notice a change within herself. The more she interacted
with the seniors, the more her confidence grew. She became more comfortable
speaking in front of others, and she found her rhythm in teaching.
Megan’s journey at the Tech Center has not only helped her
overcome personal challenges but has also solidified her passion for IT. She’s
learned that teaching others is a powerful way to reinforce her own skills and
that stepping outside of her comfort zone can lead to unexpected rewards.
Volunteering has given Megan a sense of purpose and
belonging. She’s become an integral part of our community, helping to bridge
the digital divide for seniors while continuing to grow personally and
professionally. Her story is a testament to the transformative power of
volunteering—not just for those who receive support, but also for those who
give it.
Megan’s experience is a reminder that we all have unique
strengths to offer, and that by facing our challenges head-on, we can achieve
incredible growth. We’re proud to have Megan as part of the UR Community Cares
(http://www.urcommunitycares.org) family, and we can’t wait to see where her
journey in IT takes her next.
In closing, the husband and wife pictured with Megan drove
from Middletown to the Tech Center last month. They were so grateful and
relieved that Megan was able to provide them with the support they need to get
their laptop working. They even enjoyed tomatoes from our garden!
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About Author
Michelle Puzzo, Executive & Co-Founder of UR Community Cares, practiced physical therapy for 20 years and took her knowledge about the complexity of disability and aging in place independently and created a website to better improve people’s lives. She graduated from the University of Connecticut in 1998 with her BS in Physical Therapy.
Fun Fact #1: I love to play golf.
Fun Fact #2: I just started playing Pickle Ball.