Embracing Technology: Mrs. Nguyen’s Journey to Digital Confidence
Mrs. Nguyen, a warm and spirited older adult, had always relied on her landline for calls and handwritten letters for communication. However, as time passed, she began to feel increasingly disconnected from the digital world that seemed to be moving at lightning speed. Determined to stay connected with her grandchildren and manage her daily tasks more easily, she decided to take a step out of her comfort zone and learn how to use her smartphone.